Randy Kohl is director of content and digital strategy at Gorilla Group, a Webby award-winning digital commerce agency. With almost 20 years’ experience, Kohl works with B2B and consumer brands, ranging from startups to Fortune 500 companies, to create and implement strategies that span the customer experience to drive growth and engagement. A recognized expert on digital strategy, ecommerce and content strategy, Kohl is a frequent speaker at industry events, has been featured in numerous publications, and has been cited and quoted by Forrester Research.