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Tuesday, April 25 • 2:30pm - 3:15pm
Breakout Session 23: Customer Loyalty: Keep ‘em Coming Back!

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The overall success of any business is directly related to understanding and maximizing the lifetime value of your customer. But this can’t be done without a strong customer loyalty strategy, as evidenced by Canada-based Snuggle Bugz. Join us as we talk through the critical steps to identifying metrics that drive customer loyalty, how the brand planned for and built a quality loyalty program, and most important, how to use your email marketing to communicate and work with your customers and keep ‘em coming back.

avatar for Jamie Schreter

Jamie Schreter

Demac Media
With more than 10 years of ecommerce experience, Jamie Schreter is passionate about merchant success and has extensive experience developing the ecommerce business for retailers. Schreter has spent the majority of his career in account management, system implementation and retail... Read More →

Tuesday April 25, 2017 2:30pm - 3:15pm PDT
Ballroom O